Christmas delivery information
‘Tis the season to spoil your dog!
Christmas is our busiest time of year, and whilst we aim to make sure your collars, leads and festive goodies arrive in time for the big day, we recommend ordering as early as possible to avoid disappointment.
Please read our below cut off dates before placing your order.
UK CUT OFF DATES:
| Product type | Delivery Method | Last Order Date |
| Glitter & Festive designs |
Royal Mail Standard Royal Mail Tracked |
25th Nov 2024 27th Nov 2024 |
| Custom made to order items |
Royal Mail Standard Royal Mail Tracked |
30th Nov 2024 1st Dec 2024 |
| Items labelled ‘ready to ship’ |
Royal Mail Standard Royal Mail Tracked |
17th Dec 2024 19th Dec 2024 |
INTERNATIONAL CUT OFF DATES:
| Product type | Delivery Method | Last Order date |
| Glitter & Festive designs |
International tracked (Royal Mail) |
22nd Nov 2024 |
| Custom made to order items |
International tracked (Royal Mail) |
25th Nov 2024 |
|
Items labelled 'ready to ship'
|
International tracked (Royal Mail) |
10th Dec 2024 |
Any items placed before these cut off dates will be dispatched:
- Before the 18th December 2024 for the UK; and
- Before the 13th December 2024 for the rest of the world.
We do not close our website for the festive season, and it will remain open with all items for sale past these cut off dates.
If you order after cut off, we will continue to dispatch items up until the 20th December, with a small pause for the festive break, and will begin dispatching again from the 30th December onwards. Please bare in mind that due to the bank holidays around this time, and the demand on the postal service, that items may take longer than usual to arrive.